Tips
Tips
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Non-IT software vendors stir up IT tool selection process
Many non-IT vendors now offer homegrown software -- a model that carries benefits and risks. Weigh the pros and cons around support, availability and other factors before making a decision. Continue Reading
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Maximize Ansible scalability, performance as IT deployments grow
There are several options to increase Ansible performance at scale -- a task that should move to the top of the to-do list as an IT deployment grows. Continue Reading
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Adjust IT team dynamics for a cloud-native approach
As enterprises set their cloud-native strategy, they'll need to navigate major changes -- both from a technical standpoint and in terms of IT team structure and management style. Continue Reading
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Evaluate the Mesos architecture for massive container deployments
In addition to supporting large-scale IT deployments, Mesos takes a unique approach to data center and cloud resource pools that can benefit both containerized and noncontainerized apps. Continue Reading
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Automate the IT service desk workflow for maximum success
The automated help desk using ITSM software does for IT operations and support what the CI/CD toolchain has done for developers and DevOps engineers. Continue Reading
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How the SaltStack architecture enables config management at scale
SaltStack's one-to-many communication model enables it to manage configurations in massive IT deployments without network strain. To get the most out of SaltStack, understand ZeroMQ. Continue Reading
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Get informed of the risks associated with docker.sock
Container security is a new area for many IT admins, and enterprise IT organizations can easily set up Docker in ways that compromise access control -- potentially exposing the host. Continue Reading
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Enforce container ecosystem consistency in 4 steps
Lightweight apps are easy to containerize, but monoliths need more work. Expert admins can bring those heavyweight apps into the fold, whether they were made for containers or not. Continue Reading
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Manage application log files with the right tools and guidelines
IT operations teams face costly and complicated steps to monitor the crucial data in log files. Learn to use log management and aggregation tools to interpret trends without waste. Continue Reading
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AIOps tools supplement -- not supplant -- DevOps pipelines
While the line between DevOps and AIOps often seems blurred, the two disciplines aren't synonymous. Instead, they present some key differences in terms of required skill sets and tools. Continue Reading
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How to improve help desk support via knowledge management
Your organization's help desk support system could be more efficient. Find out how knowledge management and natural language processing solve hidden IT woes. Continue Reading
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Estimate the cost of open source software in 5 practical areas
Open source tools and technologies are free for the taking, as long as enterprise IT organizations correctly calculate the cost of implementation, support, contribution and more. Continue Reading
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Use Puppet for Windows ops automation with dsc_lite
With DSC and dsc_lite, as well as a native option, users operate in Puppet within the familiarity of PowerShell settings. Here's how each approach works. Continue Reading
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Align KPIs for IT with corresponding business goals
It's easy for IT KPIs to take a back seat to those of the business or vice versa. Instead, explore these ways to maintain a working balance. Continue Reading
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Create an IT support process to take on any outage
Every IT incident must be met with a streamlined resolution procedure, all the way from critical to trivial. Ensure those plans are in place before it's do or die. Continue Reading
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Simple-to-automate IT tasks: Stop doing these 3 things
There are certain tasks that no IT ops administrator should still do manually. No more excuses -- take these easy operations processes off your plate, and let scripts or tools take over. Continue Reading
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Why teams create DevOps platforms to match projects
Prebuilt platforms offer a wealth of capabilities without the hassle to integrate everything. But cherry-picking for exact needs yields tighter resource management. Continue Reading
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Use Active Directory for testing environments in DevOps shops
AD enables admins to create testing environments almost identical to production environments through duplicated trees, interconnected forests and authentication best practices. Continue Reading
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Compliance automation prevents regulation audit snafus
Many IT organizations address compliance issues manually, even though Puppet, Fugue and other tools can enforce configurations that comply with regulations and even provide an audit trail. Continue Reading
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Keep IT project planning on track with 5 principles
Whether you're a seasoned IT vet about to take on the biggest project yet or a new team member spearheading an important build, follow a project planning approach that limits scope and hits goals. Continue Reading
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Container hosting requires in-depth service network plans
Microservices and containers complement each other with scalability and flexibility. But they can also compound network addressing problems in production without proper precautions. Continue Reading
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Strive for real-world technical debt management in DevOps orgs
Technical debt is a bit like the kitchen junk drawer: It's cobbled-together, useful stuff that just needed to go somewhere. But the longer you wait to sort it out, the worse it gets. Continue Reading
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Implement security for DevOps across the board
Security for DevOps isn't about the devices or the data center facility anymore. Learn how to protect valuable data as it moves beyond the corporate network into hybrid cloud and among various applications composed of microservices. Continue Reading
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Bevy of Microsoft containers range from cloud to captive workloads
Windows wasn't always an ideal environment for containers, but recent changes offer a wealth of options, including those for Windows Server and the Azure public cloud. Continue Reading
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Tap the Chocolatey package manager to usher in Windows DevOps
Create a Chocolatey package with this tutorial on DevOps for Windows. Simplify package management and installation, and swap the GUI for a CLI client. Continue Reading
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Understand how Docker works in the VM-based IT world
With advantages for microservices architectures, disaster recovery and utilization density, among other areas, containers should step out from virtual machines' shadow. Continue Reading
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Grasp container basics to plan enterprise adoption
To transition from virtualization that mimics hardware to a new level of portable, isolated workloads, absorb key tenets of containers and where container deployment differs from VMs and cloud instances. Continue Reading
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A fine-tuned change request template minimizes user discontent
Change management is an essential ITSM practice, but it doesn't have to come at the expense of end users. Use templates to clarify expectations and set changes in motion without disruption. Continue Reading
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Anomaly detection methods unleash microservices performance
When distributed applications run in containers, admins suddenly have a whirlwind of metrics to track instead of just a short list. These methods reach into the heart of the task. Continue Reading
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Build a secure Docker host environment on Linux systems
In the cutting-edge technology world of containers, don't lose sight of the fundamental security best practices that protect workloads and minimize attack surfaces. Continue Reading
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Application performance metrics and tools fit for modern architectures
Distributed applications and cloud hosting have led to new application interactions and KPI categories -- and different performance concerns need different metrics. Continue Reading
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Continuous delivery pipeline tools build IT efficiency
The range of CD tools available is as varied as the organizations that need them. Choose between three primary tool set constructions to suit your organization's structure. Continue Reading
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How a domain-specific language affects configuration management
Learn a domain-specific language -- it's easier than French! A DSL's programming style enables administrators to operate with more precision and flexibility, but don't write off YAML yet. Continue Reading
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IT incident management best practices -- and myths that scare you away
When IT activity inevitably goes awry, admins need to know the best course of action to take to ensure accountability, efficiency and accuracy -- and not get lost in myths. Continue Reading
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Network capacity planning in the age of unpredictable workloads
When you manage network spaces carefully and make informed choices, the flexible, easily scaled workloads of distributed public and hybrid cloud applications become manageable. Continue Reading
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Adopt these continuous delivery principles organization-wide
Follow these principles to advocate for, adopt and adapt continuous delivery. The work won't always be easy, but well-conceived continuous delivery pays off for everyone involved. Continue Reading
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Application performance tuning tips and tricks
Tune hardware, resource allocations and prioritizations to make applications perform their best. Just don't do it without tracking the results. Continue Reading
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Top continuous delivery benefits and how to get them
Continuous delivery doesn't come without challenges -- like getting every disparate IT team on board -- but its list of perks makes the entire process worthwhile. Continue Reading
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Find the ideal incident management automation tool or tools
Unless the data center floods or a digger cuts a network cable, incident management takes place via software tools. The quality of these tools determines how quickly work can resume. Continue Reading
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Three log analytics use cases set better ops in motion
The path to more resilient, bug-free and available IT deployments is hiding in plain sight, in log data. Parse short- and long-term data these three ways to improve operations. Continue Reading
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Climb the five steps of a continuous delivery maturity model
The continuous delivery maturity model lays out the five increasingly intense -- and capable -- levels of the process. Know where to start and when to progress. Continue Reading
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Troubleshooting application performance: Issues and answers
Workflow congestion, sluggish switches, pointless parameter settings -- application flaws don't come from a single source, but they're easier to solve when you know where to look first. Continue Reading
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Heuristic automation prevents unmitigated IT disasters
IT automation isn't about doing everything faster -- although that's how it started. Heuristics make automation smarter and responsive to changes in the IT environment. Continue Reading
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Zabbix monitoring requires experience for best results
Not every IT tool is as easy to learn as it is potentially useful. Zabbix offers several views into an environment, but that flexibility comes at the price of admin experience. Continue Reading
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Istio service mesh tech boosts Kubernetes' work, with trade-offs
Why wouldn't IT teams use a tool that enables developers to focus on writing app code and operations to focus on IT resources? For all its benefits, Istio does require a study on pros and cons. Continue Reading
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IT pursues zero-touch automation for application support
The best and most efficient approach to IT automation features as little human intervention and interaction as possible. Continue Reading
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Use HashiCorp's Terraform tool and companions for production IaC
Developers want isolated systems for prototyping. Testers want mimicry of production. And IT operations wants to configure this infrastructure for them without reinventing the wheel. Continue Reading
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How the Nagios monitoring tool tracks IT environment details
Nagios users can monitor diverse components of an IT infrastructure, across Linux and Windows OSes, networks and servers, so long as they roll up their sleeves and dig into agents and plug-ins. Continue Reading
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Three tools enable DevOps for Windows shops
DevOps isn't just the domain of open source Linux experts. These three tool options tailor DevOps to how Windows applications and systems operate. Continue Reading
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What are containers and how do they work?
Containerization is a new approach to application provisioning for many enterprises and requires a fundamental understanding of how containers operate, where they differ and the pros and cons. Continue Reading
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Zenoss ZenPacks plug-ins support hundreds of external resources
IT monitoring tools only monitor what they're built for. Zenoss fills in the inevitable gaps with ZenPacks to give admins exactly what they need -- without unnecessary extras. Continue Reading
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Use load tests to balance IT capacity management and QoE
Simply throwing more resources at an application won't solve scaling issues. IT ops pros must take the time to chart the relationship between IT capacity and software performance. Continue Reading
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Container cluster management tools ease cloud operations
Container ops is full of hurdles, even in the cloud. Managed Kubernetes services from the major providers offer a wealth of services to float a process along more easily. Continue Reading
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Top-tier ITSM skills go beyond a good tool set
An organization can supply all the tools IT wants and still struggle to succeed. Build up key soft skills in IT and you'll boost productivity and business relationships. Continue Reading
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A Go programming language tutorial for IT ops
Go is a diversely applicable programming language that ops admins can use on distributed systems without the complications of traditional languages such as C or Java. Continue Reading
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Blue/green deployment on the cloud makes updates easier
App deployment in the cloud operates differently than it does on physical infrastructure. The blue/green deployment model has a couple variations, each of which can save on time and errors. Continue Reading
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Use Jenkins for deployment, support and provisioning in ops
IT organizations that keep Jenkins on the development side of the house miss out on the orchestrated workflow capabilities it brings to operations tasks. Continue Reading
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Get started with AIOps tools
Instead of admins doing all the tedious work to resolve issues reactively, AIOps tools promise predictive analytics, health assessments and preventative action suggestions. Continue Reading
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Kubernetes distributions vs. the open source option
There are always benefits to going it alone on open source software, such as Kubernetes, but with containers, there's equal benefit to hitching the cart to a vendor distribution. Continue Reading
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A proper DevOps feedback loop includes business leaders
What the modern IT organization needs isn't DevOps -- it's BizDevOps. IT exists to serve the business, but that relationship must be fully reciprocal. Continue Reading
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Distributed tracing gives microservices monitoring more clarity
When you have users interacting with multiple services with each action, finding the cause of a problem becomes a difficult hunt. Distributed tracing helps highlight the issues. Continue Reading
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Master application scalability in cloud computing alongside devs
Just because cloud scales endlessly doesn't mean every component in an application should, too. Teams throw money away and degrade app performance when ops isn't involved in design and test. Continue Reading
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Monitoring thresholds determine IT performance alerts
An IT monitoring strategy depends on the applications and systems it governs. Static and dynamic thresholds each have benefits and drawbacks, but it's possible to find a balance. Continue Reading
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Become an infrastructure developer to get code to production faster
Wondering where to take your IT career in a future that is increasingly software-defined? Learn the role of an infrastructure developer from one expert with experience in the field. Continue Reading
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AWS' managed Kubernetes service faces tough competition in GKE
Amazon's native integration of Kubernetes puts all the major cloud providers on the same playing field, but it's not an even match. Continue Reading
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Select the best container monitoring tools for your environment
Organizations that run containers should monitor them, too. Choose container monitoring that integrates into other systems monitoring tools, or take a different route. Continue Reading
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IT's application support model depends on everyone outside IT
IT wants to reduce application outages, boost performance and make users more productive. The best way to achieve these goals is to welcome outsiders onto the app support team. Continue Reading
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SaltStack Enterprise GUI features outreach Salt Open territory
For enterprise IT shops that require a mix of reports on systems, and audit compliance, SaltStack Enterprise offers more than the pure open source version of Salt. Continue Reading
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Automated continuous deployment tools produce successful code
Continuous deployment skips the operations oversight step in software production. So, automated tools must ensure code success in administrators' stead -- before mistakes go live. Continue Reading
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Predictive IT analytics improves distributed application monitoring
Data analysis on app performance isn't an instantaneous process, but it's worth the wait given the time it will save IT admins in problem-solving in the future. Continue Reading
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Three steps to plan a self-service IT portal that actually works
There's no point to a self-service IT portal if the offerings are out of touch with how its users conduct business or the instant builds are on hold while additional capacity spins up. Continue Reading
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Plan ahead: Build a container network for scalability
Container connectivity is no small problem for enterprises with large Docker and Kubernetes deployments. Bring in tools designed to support the workload. Continue Reading
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Six simple cloud security policies you need to know
Data protection takes center stage in modern IT. Step through this cloud security checklist to ensure your organization is covering all its bases. Continue Reading
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Azure Container Instances provide an opt-out option for cluster ops
Containers-as-a-service platform Azure Container Instances doesn't support clustering on its own, but features an open source connector tool for increased scalability. Continue Reading
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Use an IT incident management system to enable automation
IT admins and gurus can't tackle every issue every hour of the day -- let alone predict them first. A dynamic combination of monitoring and incident management makes for better admins. Continue Reading
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Integrate DevOps and containers with simple tool adjustments
Organizations with an established DevOps pipeline can migrate from VMs to containers without tossing out the entire toolstack. Focus on these steps to enable containers in production. Continue Reading
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Help ops to begin a DevOps implementation the right way
DevOps can be difficult to get right, even with lots of experience. For those forging ahead for the first time, however, the hurdles can seem enormous. Stephen Bigelow explains. Continue Reading
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Terraform best practices that aid DevOps infrastructure builds
Create the right configuration for any DevOps setup, and then, fluidly replicate and scale as necessary with infrastructure-as-code tools and strong management policies. Continue Reading
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SaaS support challenges IT ops admins to shift gears
SaaS means no more app support, right? In practice, IT ops teams enter a new realm of upgrade management and capacity planning when their user base migrates to a SaaS offering. Continue Reading
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Learn Ruby language skills with these online resources
Systems administrators spend more time programming than ever before. To excel in your current role or find a new, DevOps-heavy one, invest the time to learn a new language. Continue Reading
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Cloud ops doesn't solve your problems, it creates new ones
There are many reasons to consider a cloud migration, but if you expect to cut costs or dramatically ease management, you'll be disappointed. Continue Reading
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Automation and orchestration elevate scripts from helpful to essential
Did you automate a server update, only to realize another script for configuration compliance has to run first? Orchestration tidies up the messy piles of automation that grow out of IT scripting. Continue Reading
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Three ChatOps examples demonstrate DevOps efficiency
IT collaboration tools are taking center stage in DevOps shops, where they create an environment of connection -- to applications, to peer knowledge and to automation tools. Continue Reading
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Unikernels vs. containers: See the lightweight championship fight
The drive to minimize app hosting resources yielded unikernels and containers, the IT equivalent of a tiny house and apartment. Containing only the barest essentials, unikernels pose unique benefits and challenges. Continue Reading
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Sharpen IT effectiveness to go from cost center to business nexus
IT departments must work to keep user experience positive to avoid a perception as a resource vacuum. If users can't manipulate the app effectively, what does uptime matter? Continue Reading
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Learn YAML through a personal example
Some code languages take countless hours of formal training and practice. YAML strikes out in the opposite direction. To comprehend its hierarchical format, follow this coding example. Continue Reading
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Container orchestration tools ease distributed system complexity
Containers simplify some aspects of enterprise apps, but the deployment process is no walk in the park. Orchestration tools bring standardization and automation to complex hosting scenarios. Continue Reading
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Ensure container monitoring and control via smart tooling
Don't try to stick with traditional monitoring tools when your organization matures to containers; they won't do enough. Seek out monitoring and management tools with targeted capabilities. Continue Reading
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Application support best practices involve all teams
There's more to app support than making sure the bits and bytes are in order; the user's experience is vital to uphold. Creating a smooth process takes more than just operations. Continue Reading
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Unleash application dependency mapping tools to combat outages
Create a detailed map of application dependencies from the CMDB and cloud resources and help prevent unexpected outages. Continue Reading
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Embark upon ITSM asset management with systematic tagging
The journey to an organized data center begins with a single tag. Start using IT tags today to apply updates, control access and help automate management. Continue Reading
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Evaluate ChatOps tools and bots for the right fit
ChatOps is still a niche in IT operations and DevOps shops, but organizations that have set it up love it. That means you should join the fun and give it a try. Here's what you need to know about ChatOps tools. Continue Reading
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Know when to implement serverless vs. containers
Containers save resources and reduce deploy times. So does serverless. Containers are a great host for microservices. So is serverless. But the deployment options are more different than they are alike. Continue Reading
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A good IT orchestration system saves time for users and admins
Rather than fight with business workers about runaway IT resource consumption and complex demands on tight deadlines, let an orchestration platform control the process. Continue Reading
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Know the ins and outs of an enterprise application project
It's not just developers and operations admins who need to plan an application launch or update together -- bring in every connected department to ensure nobody gets caught by surprise. Continue Reading
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Two Ansible playbook examples illustrate config management
Configuration management enables automation for many operations tasks. Ansible uses a simple structure and a dynamic language to enable admins to easily complete jobs, once they get the hang of a playbook. Continue Reading
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Centralize Ubuntu server management on Landscape
Canonical Landscape brings centralized server management to Ubuntu on physical and virtual machines, as well as cloud systems. See how it works, and explore features such as tagging. Continue Reading
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Cloud Foundry BOSH could be your ticket to a private PaaS
Cloud Foundry's open source tools give IT ops sophisticated technologies for internal PaaS management, but the undertaking also requires new skills and DevOps collaboration. Continue Reading
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Get serious about patch validation and deployment -- fast
Zero-day exploits are more dangerous than ever, but so is applying an untested patch to live systems. Without a strategy to quickly validate patches -- outside of production -- you're playing with fire. Continue Reading
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Cloud configuration management services prevent reformats
IT organizations with configuration management set up for on-premises workloads can add public cloud without changing much, or they can make use of native services from cloud vendors. Continue Reading