Modern IT Operations Skills

Find resources on certifications and DevOps job skills that will enhance your career in the modern IT operations topic center. Get team organization and leadership strategies, tips on managing DevOps and traditional teams within the same IT organization, and ideas for beginning or improving your DevOps rollout.

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October 18, 2018 18 Oct'18
Jira update flexes cloud collaboration features

Atlassian's Jira rework adds collaborative UI updates on the front end and ports Jira Software Cloud to AWS-based microservices on the back end.
October 16, 2018 16 Oct'18
SRE model requires technical, organizational optimization skills

Practitioners categorize SRE job descriptions two ways -- by distributed systems architecture design that evolves rapidly, and also by the ability to optimize human workflows.
October 10, 2018 10 Oct'18
Embrace DevOps innovation to modernize legacy applications

To bring legacy applications into the DevOps fold, IT teams must be creative and collaborate in ways that may differ sharply from approaches to greenfield projects.
September 18, 2018 18 Sep'18
DevOps security takes on the dark side of digital transformation

Without better organizational discipline, digital businesses are at risk for massively disruptive data breaches and attacks. Can DevSecOps transform IT in time to avert disaster?

Bring yourself up to speed with our introductory content

How VDI admins can earn VMware and Citrix certifications

Certifications from Citrix and VMware validate an IT professional's skills with respect to a certain program or tool, and they can help VDI pros improve their careers. Continue Reading
Get started with your first Docker container build

Many admins have a purely theoretical understanding of containers -- despite the technology's seeming ubiquity. This tutorial offers container newbies the opportunity to get hands-on. Continue Reading
DevOps

In its most broad meaning, DevOps is an operational philosophy that promotes better communication between development and operations as more elements of operations become programmable. In its most narrow interpretation, DevOps describes the part of ... Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

DevOps to DevSecOps adjustment banks on cross-group collaboration

It takes collaboration across several levels -- between the C-suite and in cross-functional teams -- to successfully move to DevSecOps and meet compliance requirements. Continue Reading
What IT pros need to know about Citrix certifications

Citrix offers a slew of certifications that prove how well an IT pro knows a certain technology. To earn a certification, IT pros must pass exams that Citrix issues. Continue Reading
Most jobs in the IT industry pay well, but skills matter

A survey of tech professionals identified which IT skills are most in demand. Find out how salaries compare from region to region, and how expertise affects compensation. Continue Reading

Learn to apply best practices and optimize your operations.

6 emerging technologies that belong in an IT operations plan

A penny saved is a penny earned. But when it comes to AI, specialized compute engines and these other key emerging IT operations areas, a penny saved today is a dollar wasted -- or worse -- in the future. Continue Reading
It's time to automate the help desk ticketing system

The help desk is no admin's favorite job -- and no user's favorite place. But with a little automation and AI, the help desk can become a more palatable experience for both parties. Continue Reading
Keep IT project planning on track with 5 principles

Whether you're a seasoned IT vet about to take on the biggest project yet or a new team member spearheading an important build, follow a project planning approach that limits scope and hits goals. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

Deployment pipeline diagrams expose process and tech gaps

Does the specialized cloud dev sandbox cause a deployment headache? Should security teams vet code earlier in the pipeline? In this video, Gary Gruver shows what IT teams gain when they visualize code flow. Continue Reading
Top-tier ITSM skills go beyond a good tool set

An organization can supply all the tools IT wants and still struggle to succeed. Build up key soft skills in IT and you'll boost productivity and business relationships. Continue Reading
The ops team's role in securing IT infrastructure and apps

Organizations prioritize security, even as they deploy workloads to the cloud and adopt new dev methods. How do these trends change the IT ops team's security responsibilities? Continue Reading