Modern IT Operations Skills

Find resources on certifications and DevOps job skills that will enhance your career in the modern IT operations topic center. Get team organization and leadership strategies, tips on managing DevOps and traditional teams within the same IT organization, and ideas for beginning or improving your DevOps rollout.

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March 09, 2018 09 Mar'18
In Google Hangouts Chat, DevOps pros see ChatOps latecomer

Google Hangouts Chat could lead to interesting AI chatbot technology eventually, but G Suite users are already loyal to competitors, such as Slack.
March 02, 2018 02 Mar'18
DevOps incident management turns sys admins into SREs

DevOps practices begin with collaboration on application releases, but it's not until something goes wrong with those apps in production that true transformation takes place.
February 16, 2018 16 Feb'18
Pluralsight IQ, Stack Overflow boost developer street cred

Tying the Pluralsight IQ skills test to the Stack Overflow Developer Story helps developers measure their technical skills and better highlight them for jobs.
January 30, 2018 30 Jan'18
IT monitoring, org discipline polish Nasdaq DevOps incident response

At Nasdaq, IT monitoring unified different teams' views of infrastructure, but cultural blocking and tackling are equally important to improve incident response.

Bring yourself up to speed with our introductory content

PKI authentication explained: The basics for IT administrators

Public key infrastructure is part and parcel of modern digital business, from secure communications to data transmission and beyond. Admins must understand PKI to optimize its benefits. Continue Reading
How to bridge the network engineering skills gap

Training for new network engineering skills should emphasize basic concepts behind building a network, whether it's software-defined, intent-based or disaggregated. Continue Reading
Advice and tips about DevOps for beginners

DevOps is hard to get right, even if you've been doing it for a while. If you are brand new, this expert advice will help you get in the game more quickly. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Self-service automation gives WLA maximum power

Users don't want to wait for an admin to run a report. Admins don't want to drop their work to do it. Set parameters on self-service options and let workers help themselves. Continue Reading
Make IT improvements that benefit the business, not just IT

Simple automation and high-visibility monitoring buff up IT but won't notably affect the grander business. Strive to make improvements with benefits that outreach IT. Continue Reading
IBM roadmap of cloud, AI-enabled IT drives Think conference

IT operations must absorb automation, AI, machine learning and cloud trends, which result in a more data-driven, predictive and responsive department -- if everything goes right. Continue Reading

Learn to apply best practices and optimize your operations.

The ops team's role in securing IT infrastructure and apps

Organizations prioritize security, even as they deploy workloads to the cloud and adopt new dev methods. How do these trends change the IT ops team's security responsibilities? Continue Reading
Which IT security roles fall to the ops team?

To help secure data and applications, an IT ops team needs to do much more than put up firewalls and apply other traditional security measures. Here's where to begin. Continue Reading
A proper DevOps feedback loop includes business leaders

What the modern IT organization needs isn't DevOps -- it's BizDevOps. IT exists to serve the business, but that relationship must be fully reciprocal. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

Top-tier ITSM skills go beyond a good tool set

An organization can supply all the tools IT wants and still struggle to succeed. Build up key soft skills in IT and you'll boost productivity and business relationships. Continue Reading
Chasing Grace Project spotlights women in tech

Poet Lauren Zuniga is featured in Episode 1 of the Chasing Grace Project, a documentary series about women in tech. Photo by Beth Pariseau, TechTarget Diversity Luncheons have popped up with ... Continue Reading
Don't panic! The definitive guide to IT troubleshooting

IT problems can cause distress, chaos and, well, panic -- but they don't have to. These tips and tools guide admins through IT troubleshooting for the best chance of success. Continue Reading