Modern IT Operations Skills

Find resources on certifications and DevOps job skills that will enhance your career in the modern IT operations topic center. Get team organization and leadership strategies, tips on managing DevOps and traditional teams within the same IT organization, and ideas for beginning or improving your DevOps rollout.

November 25, 2020 25 Nov'20
Geek gifts 2020: Kits and gadgets for holidays at home

The holidays in 2020 are sure to be like no other. Our geek experts recommend ways to keep them entertained while keeping their distance.
November 24, 2020 24 Nov'20
IT governance must catch up with DevSecOps, experts say

Government and financial services organizations that practice DevSecOps say IT governance must evolve to keep up through faster, automated control pipelines.
September 22, 2020 22 Sep'20
CloudBees revises software delivery management plan, pricing

CloudBees has pledged to roll out software delivery management modules by the end of the year and answered calls to adjust CloudBees CD pricing.
September 14, 2020 14 Sep'20
DevSecOps strategy mimics cloud shared responsibility model

Real-world DevSecOps centralizes IT security around the CI/CD pipeline but defines separate roles that each IT constituency plays in securing apps and infrastructure.

Bring yourself up to speed with our introductory content

5 AIOps skills to add to your DevOps resume

Organizations use AIOps to address complexity, but these tools don't exist in a vacuum. See the top skills needed to successfully implement them. Continue Reading
Review 6 phases of incident response for GCIH exam prep

'GCIH GIAC Certified Incident Handler All-in-One Exam Guide' takes a deep dive into the six phases of incident response to help security pros with GCIH exam prep and certification. Continue Reading
Preparing for GIAC Certified Incident Handler certification

The author of 'GCIH GIAC Certified Incident Handler All-in-One Exam Guide' shares advice on how to prepare for the exam and why an incident response career can be so rewarding. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Compare 5 SecOps certifications and training courses

Explore five SecOps certifications available to IT professionals looking to demonstrate and enhance their knowledge of threat monitoring and incident response. Continue Reading
Is Cisco DevNet worth it? Experts say yes, it's the future

Any IT professional who's heard the hype for Cisco's newest certification track may wonder, 'Is Cisco DevNet worth it?' Some experts say it's the future. Find out more in this Q&A. Continue Reading
Infrastructure as code benefits and DevOps use cases

Code flexibility, automation and security top the list of reasons to use IaC for DevOps use cases. But without careful management, they can quickly present problems. Continue Reading

Learn to apply best practices and optimize your operations.

How to apologize for server outages and keep users happy

Nobody panic: The servers are down. How IT communicates an issue often means more to users than resolution speed. An admission of struggle is more forgivable than silence. Continue Reading
Tips for attending virtual IT conferences like a pro

The coronavirus pushed all physical gathering events into the digital realm for public safety. But this completely disrupts our prep patterns. Here are some tips to help. Continue Reading
3 DevOps antipatterns to avoid at all costs

A DevOps initiative is not a single task, but an evolution of an organization's technology, processes and culture -- and without a collaborative mindset, it will likely fail. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

Overcome these 5 DevOps challenges

DevOps adoption isn't easy, but the results are worth it. Learn how to collaborate, cooperate and coordinate with better organization and DevOps tooling. Continue Reading
Conduct an incident post-mortem for ongoing DevOps improvement

A thorough and effective post-mortem process can strengthen a DevOps organization -- but first, teams must be ready to dig deep and leave blame behind. Continue Reading
Add shadow IT applications to the official DevOps toolchain

Sometimes developers and other IT team members install unapproved apps to fill a gap in the DevOps toolchain. These shadow apps are risky -- but give them a chance. Continue Reading