Modern IT Operations Skills

Find resources on certifications and DevOps job skills that will enhance your career in the modern IT operations topic center. Get team organization and leadership strategies, tips on managing DevOps and traditional teams within the same IT organization, and ideas for beginning or improving your DevOps rollout.

November 24, 2020 24 Nov'20
IT governance must catch up with DevSecOps, experts say

Government and financial services organizations that practice DevSecOps say IT governance must evolve to keep up through faster, automated control pipelines.
September 22, 2020 22 Sep'20
CloudBees revises software delivery management plan, pricing

CloudBees has pledged to roll out software delivery management modules by the end of the year and answered calls to adjust CloudBees CD pricing.
September 14, 2020 14 Sep'20
DevSecOps strategy mimics cloud shared responsibility model

Real-world DevSecOps centralizes IT security around the CI/CD pipeline but defines separate roles that each IT constituency plays in securing apps and infrastructure.
August 28, 2020 28 Aug'20
How the DevOps model will build the new remote workforce

What IT pros expect from remote work post-COVID-19, and ways the DevOps model for collaboration and incident response can address its human and technical problems.

Bring yourself up to speed with our introductory content

IT operations

IT operations is the overarching term for the processes and services administered by an organization's information technology (IT) department. Continue Reading
A look inside the official Cisco DEVASC 200-901 guidebook

In this book excerpt, readers can explore the Cisco DEVASC 200-901 official guide and get a flavor of one of Cisco's newest exams and its blend of networking and software topics. Continue Reading
Start your Cisco DevNet Associate training with this quiz

Ready for Cisco's introductory DevNet exam, DEVASC 200-901? Start your Cisco DevNet Associate training with this practice quiz directly from the official exam guidebook. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

Compare 5 SecOps certifications and training courses

Explore five SecOps certifications available to IT professionals looking to demonstrate and enhance their knowledge of threat monitoring and incident response. Continue Reading
Is Cisco DevNet worth it? Experts say yes, it's the future

Any IT professional who's heard the hype for Cisco's newest certification track may wonder, 'Is Cisco DevNet worth it?' Some experts say it's the future. Find out more in this Q&A. Continue Reading
Infrastructure as code benefits and DevOps use cases

Code flexibility, automation and security top the list of reasons to use IaC for DevOps use cases. But without careful management, they can quickly present problems. Continue Reading

Learn to apply best practices and optimize your operations.

How to apologize for server outages and keep users happy

Nobody panic: The servers are down. How IT communicates an issue often means more to users than resolution speed. An admission of struggle is more forgivable than silence. Continue Reading
Tips for attending virtual IT conferences like a pro

The coronavirus pushed all physical gathering events into the digital realm for public safety. But this completely disrupts our prep patterns. Here are some tips to help. Continue Reading
3 DevOps antipatterns to avoid at all costs

A DevOps initiative is not a single task, but an evolution of an organization's technology, processes and culture -- and without a collaborative mindset, it will likely fail. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

Overcome these 5 DevOps challenges

DevOps adoption isn't easy, but the results are worth it. Learn how to collaborate, cooperate and coordinate with better organization and DevOps tooling. Continue Reading
Conduct an incident post-mortem for ongoing DevOps improvement

A thorough and effective post-mortem process can strengthen a DevOps organization -- but first, teams must be ready to dig deep and leave blame behind. Continue Reading
Add shadow IT applications to the official DevOps toolchain

Sometimes developers and other IT team members install unapproved apps to fill a gap in the DevOps toolchain. These shadow apps are risky -- but give them a chance. Continue Reading