Application Infrastructure Planning and Management

Find expert tips here for IT operations and DevOps teams on ensuring app resources meet demand, applications and new app features scale and perform acceptably in production, and rapid iterations do not create maintenance issues.

April 14, 2021 14 Apr'21
Service mesh SaaS springs up in fragmented market

Service mesh is complex, and users can choose from among many vendor products. New SaaS versions offer a way for them to try different approaches without making a big commitment.
April 06, 2021 06 Apr'21
Puppet Relay links event-driven IT automation to Enterprise

Puppet's Relay event-driven automation framework ships this week, with Puppet Enterprise integration that can link cloud-native workflows with on-premises infrastructure and apps.
March 30, 2021 30 Mar'21
Sysdig adds cloud security to container observability mix

Some IT experts believe Sysdig could appeal to enterprises by combining cloud and application security data in one interface, within a broader DevOps observability tool set.
March 29, 2021 29 Mar'21
IT automation helps healthcare companies adjust to pandemic

COVID-19 forced most businesses to upgrade their technology but adding IT automation to accommodate the growth in virtual services was most critical in the healthcare industry.

Bring yourself up to speed with our introductory content

Kubernetes

Kubernetes, also referred to as K8s, is an open source system used to manage Linux Containers across private, public and hybrid cloud environments. Continue Reading
How and why to create an SRE error budget

No IT service is completely immune to disruption. A realistic error budget is a powerful way to set up a service for success. Continue Reading
infrastructure as code

Infrastructure as code, also referred to as IaC, is an IT practice that codifies and manages underlying IT infrastructure as software. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

The remote workforce is redefining mission-critical apps

The explosion in remote work doesn't just mean more work calls in your pajamas. IT must be prepared to support application performance and availability as mission-critical. Continue Reading
Kubernetes deployments vs. pods: What's the difference?

Pods and deployments are both important to using Kubernetes in production, but they're not the same. Learn the role each one plays in building and managing containerized applications. Continue Reading
Evaluate Spinnaker vs. Jenkins for CI/CD

Jenkins is one of the most popular CI/CD tools available, but Spinnaker enables IT teams to manage complex pipelines. Is one better than the other, or should 'vs.' be swapped with 'and'? Continue Reading

Learn to apply best practices and optimize your operations.

CPRA compliance creates complications for IT ops

Data compliance only gets tougher as new privacy protection laws are passed. California's privacy regulations mean IT ops teams must reconfigure their data collection processes. Continue Reading
Adapt ITSM workflows for modern IT needs

To some, IT service management may have fallen out of favor -- especially as cloud computing and DevOps rose to prominence. Don't count out ITSM just yet. Continue Reading
How to apologize for server outages and keep users happy

Nobody panic: The servers are down. How IT communicates an issue often means more to users than resolution speed. An admission of struggle is more forgivable than silence. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

How to prevent ransomware with smart IT operations

Whatever you do: Don't pay the ransom. Learn how the right tools and procedures can enable IT ops admins to prevent, mitigate and recover from a ransomware attack. Continue Reading
6 quick server troubleshooting tips

Understand, communicate, monitor, check logs, ask for support. Follow these guidelines, and make troubleshooting server problems quick and easy. Continue Reading
ServiceNow implementation upgrades reinsurer's finance unit

In 2017, Accenture embarked on an unconventional ServiceNow deployment on behalf of global reinsurer Scor. Learn how the implementation helped modernize Scor's finance department. Continue Reading