Opinion

Opinion

• 6 emerging technologies that belong in an IT operations plan

  A penny saved is a penny earned. But when it comes to AI, specialized compute engines and these other key emerging IT operations areas, a penny saved today is a dollar wasted -- or worse -- in the future.  Continue Reading

• It's time to automate the help desk ticketing system

  The help desk is no admin's favorite job -- and no user's favorite place. But with a little automation and AI, the help desk can become a more palatable experience for both parties.  Continue Reading

• Invest in an IT infrastructure upgrade -- or keep fixing it

  Because upgrades to infrastructure equipment can be expensive and difficult, the easier decision is to renew a support contract. But delay comes at a cost, too.  Continue Reading

• Quantum supremacy and the path to encryption chaos

  Widespread use of quantum computing isn't as far into the future as some might think. When it arrives, this powerful computing technology could turn IT security upside down.  Continue Reading

• Does DevOps for operations mean learning how to code?

  What do operations folks need to know before they dive into DevOps? Automation is the key to a responsive environment, and users are your guiding light.  Continue Reading

• DevOps to DevSecOps adjustment banks on cross-group collaboration

  It takes collaboration across several levels -- between the C-suite and in cross-functional teams -- to successfully move to DevSecOps and meet compliance requirements.  Continue Reading

• Big data processing could be the way all data is processed

  Some organizations take their time with new technologies to let first adopters suffer the growing pains. But there's no treading water in the big data stream; the current won't wait.  Continue Reading

• Modern service management, DevOps streamline app administration

  DevOps and service management are synonymous in modern IT, insofar as their guidelines match. Regardless of the term, ensure organizational practices are built for today's reqs.  Continue Reading

• Serverless technology obfuscates workflows, performance data

  Serverless and microservices reshape the application stack into something that looks like a swath of stars in the sky. How do you find a slow, misconfigured component in this interconnected galaxy?  Continue Reading

• Bots know better: Maybe AIOps tools should drive your stack

  As more IT tool vendors add AI capabilities, organizations are speeding up delivery and cutting waste, but a lack of integration and trust is holding back the intelligent stack.  Continue Reading

• Can container tools box out configuration management?

  What will happen to your infrastructure programming skills when containers take over?  Continue Reading

• What's our future if we don't secure IoT devices?

  When everything from the coffee maker to the manufacturing plant's robots to the electric grid is connected, shouldn't security be IT's primary concern?  Continue Reading

• Rely on the DevOps methodology to avoid disaster

  DevOps concepts rely on both developers and operations to uphold the stability of applications in production. One side can't do it alone.  Continue Reading

• An IT automation strategy wilts under cloud's shadow

  Organizations have been striving to keep abreast of IT automation trends, but with the ongoing cloud takeover, operations must consider new skill requirements instead.  Continue Reading

• The ITIL 2018 update better catch up to modern IT

  When ITIL last updated, DevOps was in its infancy. In the face of rapidly evolving IT practices and technologies, ITIL 2018 must be powerful and usable for diverse IT organizations.  Continue Reading