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IT Log Management and Reporting
Reap IT automation benefits in every layer of the stack
Automation technologies create an artificial brain for IT operations, but that won't turn skilled admins and engineers into zombies -- far from it. Continue Reading
Simple steps to improve the IT incident management process
No one notices when there's a solid IT incident management response process in place, but everyone notices when there's not. Improve how you handle issues in three steps. Continue Reading
Don't let serverless applications dodge performance monitoring
Serverless applications abstract the app from the underlying infrastructure. And that changes the IT team's approach to application performance monitoring. Continue Reading
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Should I allow SSH tunneling connections through the firewall?
Allowing users to tunnel through a firewall to access any site creates a security risk. How big of a risk is it? It depends on how much you trust your users. Continue Reading
What IT alerting strategy will cut down daily monitoring noise?
I'm the new IT ops manager at my company, and I'm bombarded by IT alerts from our monitoring software. What do I need to look at first and what can I ignore? Who on my team needs to be on the alerts? Continue Reading
Patch servers the right way without wasting time
It's a tough job, but somebody's got to do it. With this guidance, administrators can streamline server patching processes.Continue Reading
Use a rugged DevOps approach to boost cloud app security
To make sure their cloud applications are secure, IT teams should prioritize security early on in the DevOps process -- a model known as rugged DevOps.Continue Reading
Here and there: Blending on-premises and cloud environments
Data center technologies and strategies are evolving toward a blend of infrastructures that reside partly on-premises and partly in the cloud. More and more, IT shops are being asked to coordinate technology resources rather than simply control them...Continue Reading