Problem solve

DevOps and IT Certifications and Training

• Establish a configuration management strategy to guide transition

  Humans are notoriously averse to change in routine -- even when it makes their jobs easier. Encourage innovation and be flexible: Strategy is a journey, not a destination. Continue Reading

• A configuration management plan can unite tools and teams

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• Top-tier ITSM skills go beyond a good tool set

  An organization can supply all the tools IT wants and still struggle to succeed. Build up key soft skills in IT and you'll boost productivity and business relationships. Continue Reading

• The ops team's role in securing IT infrastructure and apps

  Organizations prioritize security, even as they deploy workloads to the cloud and adopt new dev methods. How do these trends change the IT ops team's security responsibilities? Continue Reading

• Which IT security roles fall to the ops team?

  To help secure data and applications, an IT ops team needs to do much more than put up firewalls and apply other traditional security measures. Here's where to begin. Continue Reading

• Sharpen IT effectiveness to go from cost center to business nexus

  IT departments must work to keep user experience positive to avoid a perception as a resource vacuum. If users can't manipulate the app effectively, what does uptime matter?Continue Reading

• Make 2018 a year of IT skills development

  New Year's resolutions aren't just for the gym averse and fast food junkies. IT engineers, cloud admins and other professionals obsessed with uptime have self-improvement in mind for 2018.Continue Reading

• Container OS options abound: Make the right selection

  There is an assortment of OSes that support containerized applications, so go into the decision with a set of wants, needs and must-avoids.Continue Reading

• IT process improvements lurk in every onerous incident

  When an IT incident arises, the focus is often on what admins can fix in the moment, but unflappable organizations make process improvement the final step of issue resolution.Continue Reading

• My expanded interests in technology for the wider world

  There is nothing better than to put yourself in someone else’s shoes for a while -- look at the world through their eyes and ask yourself what would make the world better for that person.Continue Reading

• Take a self-guided IT maturity assessment

  Compare the progressive stages of IT maturity against your organization's use of documentation, goal orientation and automation; then discover areas for improvement.Continue Reading

• Set up a virtual home lab to learn OpenStack and more on your own time

  There are many reasons to set up a virtual home lab, not least of all for career advancement and learning. Occasionally, it can be fun too.Continue Reading

• Conduct an honest IT performance review in problem areas

  There are many common signs that the IT estate is unhealthy. These are a few indicators of trouble, with potential changes to consider.Continue Reading

• What do IT administrator skills mean now?

  In a world full of data-aware this and internet-connected that, deep IT administrator skills should be more in-demand than ever.Continue Reading

• Mending the DevOps culture clash

  Companies need to tread lightly as they try to speed up application development.Continue Reading