Problem solve

Problem solve

Get help with specific problems with your technologies, process and projects.

• Overcome these challenges to detect anomalies in IT monitoring

  Faster and more accurate anomaly detection is a major benefit of machine learning in IT systems monitoring -- but it's not something that enterprises can achieve overnight. Continue Reading

• Prevent help desk escalation with runbook documentation

  IT operations teams are often stuck in a process loop to solve issues. Learn how tools, such as runbooks and libraries, break the cycle and help avoid problem escalation. Continue Reading

• Conduct an incident post-mortem for ongoing DevOps improvement

  A thorough and effective post-mortem process can strengthen a DevOps organization -- but first, teams must be ready to dig deep and leave blame behind. Continue Reading

• Prevent man-in-the-middle attacks on apps, CI/CD toolchains

  Man-in-the-middle attacks pose a serious threat to both CI/CD tools and the apps those tools support. Learn how these attacks typically occur -- and how to stop them -- to do DevOps securely. Continue Reading

• Perform these steps to monitor Windows Server with Nagios Core

  Nagios is no newbie to the server monitoring world, but setting it up for Windows takes a few extra steps. Learn how Nagios Core, originally meant for Linux, can monitor Windows servers. Continue Reading

• What is the Puppet configuration management tool, and how does it work?

  With Puppet, enterprises can manage configurations and simplify the DevOps process as a whole. Grasp how it works, and see if it's the right choice for your organization.Continue Reading

• Add shadow IT applications to the official DevOps toolchain

  Sometimes developers and other IT team members install unapproved apps to fill a gap in the DevOps toolchain. These shadow apps are risky -- but give them a chance.Continue Reading

• Maintain CMDB data integrity for automated disaster recovery

  For successful disaster recovery, IT admins must keep CMDB data precise. Learn best practices to promote data accuracy for an automated failover and DR plan.Continue Reading

• How to create a successful DevOps organizational structure

  To build a DevOps organizational structure for speed and quality, align various skill sets with shared goals -- a process that requires a revolution, or evolution, of the status quo.Continue Reading

• Does DevOps require end-to-end monitoring tools?

  While basic monitoring services and feedback loops provide critical insight for DevOps teams, an end-to-end monitoring tool gives them a more holistic view of the end-user experience.Continue Reading

• DevOps security best practices span code creation to compliance

  Developers and operations staff who split security responsibilities as part of a DevOps workflow should apply these best practices to ensure no vulnerability goes unnoticed.Continue Reading

• Build a patch management process to stay cool in an IT crisis

  Time is of the essence during a major IT crisis, but rushing to fix a problem can do more harm than good. Ensure version control, documentation and testing for effective patch deployment.Continue Reading

• Change your application support process to juggle cloud and legacy IT

  Legacy IT and cloud app architectures demand different application maintenance and support activities, but with some abstraction and automation, they coexist.Continue Reading

• Adjust IT operations roles and responsibilities for cloud

  More organizations migrate to the cloud with each passing day. Learn how embracing soft skills can smooth the transition of dedicated ops staff to cloud industry roles.Continue Reading

• Prepare for Industry 4.0 challenges on storage, networks

  With Industry 4.0 poised to grow across industries, enterprise IT organizations must ask what it will take to support this revolution. Learn how to manage the data-led transformation.Continue Reading