Manage

Manage

Learn to apply best practices and optimize your operations.

• Keep IT project planning on track with 5 principles

  Whether you're a seasoned IT vet about to take on the biggest project yet or a new team member spearheading an important build, follow a project planning approach that limits scope and hits goals. Continue Reading

• A fine-tuned change request template minimizes user discontent

  Change management is an essential ITSM practice, but it doesn't have to come at the expense of end users. Use templates to clarify expectations and set changes in motion without disruption. Continue Reading

• Anomaly detection methods unleash microservices performance

  When distributed applications run in containers, admins suddenly have a whirlwind of metrics to track instead of just a short list. These methods reach into the heart of the task. Continue Reading

• Build a secure Docker host environment on Linux systems

  In the cutting-edge technology world of containers, don't lose sight of the fundamental security best practices that protect workloads and minimize attack surfaces. Continue Reading

• incident management

  Incident management, in information technology, is a process designed to return service to normal as quickly as possible after an incident, in a way that has with little to no negative impact on the business... (Continued) Continue Reading

• IT incident management

  IT incident management is an area of IT service management (ITSM) wherein the IT team returns a service to normal as quickly as possible after a disruption, in a way that aims to create as little negative impact on the business as possible.Continue Reading

• Application performance metrics and tools fit for modern architectures

  Distributed applications and cloud hosting have led to new application interactions and KPI categories -- and different performance concerns need different metrics.Continue Reading

• Continuous delivery pipeline tools build IT efficiency

  The range of CD tools available is as varied as the organizations that need them. Choose between three primary tool set constructions to suit your organization's structure.Continue Reading

• Most jobs in the IT industry pay well, but skills matter

  A survey of tech professionals identified which IT skills are most in demand. Find out how salaries compare from region to region, and how expertise affects compensation.Continue Reading

• Emotional intelligence in the workplace makes a difference

  Technologists need to know people as well as they know their craft. Applying emotional intelligence in the workplace helps convey ideas and change organizations.Continue Reading

• Big data processing could be the way all data is processed

  Some organizations take their time with new technologies to let first adopters suffer the growing pains. But there's no treading water in the big data stream; the current won't wait.Continue Reading

• IT incident management best practices -- and myths that scare you away

  When IT activity inevitably goes awry, admins need to know the best course of action to take to ensure accountability, efficiency and accuracy -- and not get lost in myths.Continue Reading

• Network capacity planning in the age of unpredictable workloads

  When you manage network spaces carefully and make informed choices, the flexible, easily scaled workloads of distributed public and hybrid cloud applications become manageable.Continue Reading

• Application performance tuning tips and tricks

  Tune hardware, resource allocations and prioritizations to make applications perform their best. Just don't do it without tracking the results.Continue Reading

• Write cloud-config automation scripts into the configuration file

  Bypass the need for excess infrastructure, and put off the automation languages seminar -- you need to configure the cloud now. Fortunately, you can still do that.Continue Reading