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Real Time Performance Monitoring and Management

• How to improve help desk support via knowledge management

  Your organization's help desk support system could be more efficient. Find out how knowledge management and natural language processing solve hidden IT woes. Continue Reading

• Bookmark 10 popular tips on containers and Kubernetes

  Should we go with an open source or commercial option? What about DevOps? These 10 essential tips explain how containers fit into complex modern IT environments. Continue Reading

• Use Active Directory for testing environments in DevOps shops

  AD enables admins to create testing environments almost identical to production environments through duplicated trees, interconnected forests and authentication best practices. Continue Reading

• Cloud and containers rewrite monitoring and management rulebooks

  IT performance management is tricky when it stretches as big as the public cloud and scrunches as small as a microservice. IT ops techniques must change to keep up. Continue Reading

• Anomaly detection methods unleash microservices performance

  When distributed applications run in containers, admins suddenly have a whirlwind of metrics to track instead of just a short list. These methods reach into the heart of the task. Continue Reading

• IT incident management

  IT incident management is an area of IT service management (ITSM) wherein the IT team returns a service to normal as quickly as possible after a disruption, in a way that aims to create as little negative impact on the business as possible.Continue Reading

• Application performance metrics and tools fit for modern architectures

  Distributed applications and cloud hosting have led to new application interactions and KPI categories -- and different performance concerns need different metrics.Continue Reading

• Find the ideal incident management automation tool or tools

  Unless the data center floods or a digger cuts a network cable, incident management takes place via software tools. The quality of these tools determines how quickly work can resume.Continue Reading

• Three log analytics use cases set better ops in motion

  The path to more resilient, bug-free and available IT deployments is hiding in plain sight, in log data. Parse short- and long-term data these three ways to improve operations.Continue Reading

• How the Nagios monitoring tool tracks IT environment details

  Nagios users can monitor diverse components of an IT infrastructure, across Linux and Windows OSes, networks and servers, so long as they roll up their sleeves and dig into agents and plug-ins.Continue Reading

• Use load tests to balance IT capacity management and QoE

  Simply throwing more resources at an application won't solve scaling issues. IT ops pros must take the time to chart the relationship between IT capacity and software performance.Continue Reading

• Data center operations best practices checklist

  Independent experts guide you to better data center operations with tips and advice on best practices and the right management tools.Continue Reading

• Monitoring thresholds determine IT performance alerts

  An IT monitoring strategy depends on the applications and systems it governs. Static and dynamic thresholds each have benefits and drawbacks, but it's possible to find a balance.Continue Reading

• Use an IT incident management system to enable automation

  IT admins and gurus can't tackle every issue every hour of the day -- let alone predict them first. A dynamic combination of monitoring and incident management makes for better admins.Continue Reading

• Ensure container monitoring and control via smart tooling

  Don't try to stick with traditional monitoring tools when your organization matures to containers; they won't do enough. Seek out monitoring and management tools with targeted capabilities.Continue Reading