Manage

Manage

Learn to apply best practices and optimize your operations.

• Improve help desk management for smooth IT operations

  A streamlined help desk benefits both IT ops teams and end users. Learn how to improve your organization's help desk with these expert tips on templates, automation and AI. Continue Reading

• Assess the micro VM market with AWS Firecracker

  Consider the benefits of AWS Firecracker as it compares to other micro VMs and system containers, but be wary of its limitations before installing this virtualization technology. Continue Reading

• Get familiar with these SLA maintenance tips

  The basics of SLA management come at the intersection of business goals and the reality of possibility. IT teams must learn how to strike a balance between specific and conditional promises. Continue Reading

• GitOps provides an answer for complicated IT deployments

  Version control isn't a new concept in IT, but ops pros are applying it to distributed environments for declarative configuration management. Continue Reading

• Steps to safely build and manage a preproduction environment

  A well-run testing lab is a true asset to developers. An uncontrolled one, on the other hand, is a massive liability that can cost dearly. Plan lab builds along these guidelines. Continue Reading

• Add Elasticsearch nodes to a cluster in simple steps

  Elasticsearch, part of the Elastic Stack with Logstash and Kibana, uses YAML for configuration scripting. Follow these steps to configure an Elasticsearch cluster with two nodes.Continue Reading

• Determine the cost of app customization in the cloud

  Cloud applications are like icebergs: There's a lot users don't see below the surface. One apparently small change could have a massive ripple effect on operations.Continue Reading

• Non-IT software vendors stir up IT tool selection process

  Many non-IT vendors now offer homegrown software -- a model that carries benefits and risks. Weigh the pros and cons around support, availability and other factors before making a decision.Continue Reading

• Get informed of the risks associated with docker.sock

  Container security is a new area for many IT admins, and enterprise IT organizations can easily set up Docker in ways that compromise access control -- potentially exposing the host.Continue Reading

• Create Vagrant boxes with Packer for rapid IT environment builds

  Vagrant boxes enable IT admins to test infrastructure updates in production-identical QA environments. Follow this Vagrant tutorial to build a machine and export it to a Vagrant box.Continue Reading

• How to update configurations via the Salt state file

  Salt users must grasp the concepts around state files for configuration changes and updates. Follow along with this tutorial, which also features Cassandra, to get started.Continue Reading

• Control Docker containers with the Nginx load balancer

  Docker is an efficient container platform, but it isn't perfect. Follow this Nginx load balancer tutorial to provide your container environment with high availability across multiple nodes.Continue Reading

• Manage application log files with the right tools and guidelines

  IT operations teams face costly and complicated steps to monitor the crucial data in log files. Learn to use log management and aggregation tools to interpret trends without waste.Continue Reading

• How to improve help desk support via knowledge management

  Your organization's help desk support system could be more efficient. Find out how knowledge management and natural language processing solve hidden IT woes.Continue Reading

• 10 tips to approach IT operations processes with confidence

  Stuck in the NOC over the holidays? To pass the time, improve your ability to plan projects and quash production infrastructure incidents with confidence.Continue Reading