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DevOps Team Organization
Can you accurately measure SLA expectations and results?
Realistic SLA expectations rely on accurately defined criteria, properly set. Test your knowledge of SLA measurements and learn to tailor contracts that avoid costly consequences with this quiz. Continue Reading
Without DevOps metrics, forget about DevOps glory
DevOps doesn't provide easy comparison points to quantify improvements. So how do you know if you're on the path to success or just spinning your wheels? Continue Reading
Create an IT support process to take on any outage
Every IT incident must be met with a streamlined resolution procedure, all the way from critical to trivial. Ensure those plans are in place before it's do or die. Continue Reading
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DevOps
In its most broad meaning, DevOps is an operational philosophy that promotes better communication between development and operations as more elements of operations become programmable. In its most narrow interpretation, DevOps describes the part of ... Continue Reading
Does DevOps for operations mean learning how to code?
What do operations folks need to know before they dive into DevOps? Automation is the key to a responsive environment, and users are your guiding light. Continue Reading
Help ops to begin a DevOps implementation the right way
DevOps can be difficult to get right, even with lots of experience. For those forging ahead for the first time, however, the hurdles can seem enormous. Stephen Bigelow explains.Continue Reading
Three ChatOps examples demonstrate DevOps efficiency
IT collaboration tools are taking center stage in DevOps shops, where they create an environment of connection -- to applications, to peer knowledge and to automation tools.Continue Reading
Evaluate ChatOps tools and bots for the right fit
ChatOps is still a niche in IT operations and DevOps shops, but organizations that have set it up love it. That means you should join the fun and give it a try. Here's what you need to know about ChatOps tools.Continue Reading
Kubernetes news, DevOps developments dominate 2017 for IT shops
Containerization tools grow ever closer to an industry standard. The signs are saying 'Learn to code' and 'AI threatens IT jobs.' Make sure you didn't miss anything important in 2017.Continue Reading
Words to go: ITSM frameworks for enterprises
ITSM frameworks come in all shapes and sizes. So, select one or more that work for your IT organization, and build process controls and responsiveness right away.Continue Reading
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The role of a CIO is never business as usual
The modern CIO role description requires hands reached into the thick of business activity more than ever before. Venture out of the IT department; business goals need IT's input.Continue Reading
With continuous security, SecDevOps deconstructs CI/CD
Nothing is set in stone when an organization follows a DevOps methodology -- a DevOps security model pushes developers and ops to constantly retune, slow down and speed up.Continue Reading
ITSM processes must take this chance to help the business
ITSM implementations still have value in today's DevOps world, but only if admins can get their processes aligned with the grander business goals.Continue Reading
Rethinking your place on the early adopter curve
The best-run organizations will have a technology infrastructure in place to thoroughly support the business and all its goals. While most companies fall short of that perfection, even an operation that's close to the ideal should feel good about ...Continue Reading
Draw a DevOps adoption roadmap by learning from current users
The DevOps methodology is rapidly on the rise, with one estimate that three-fourths of businesses are using it. There are some best practices to make the transition less rocky.Continue Reading