Evaluate

Application Maintenance on Production Systems

• Prepare for ITIL framework updates in version 4

  The much-anticipated release of ITIL v4 not only changes the framework's certification structure, but emphasizes many modern software development and IT service delivery practices. Continue Reading

• Evaluate the COBIT framework 2019 update

  ITSM frameworks must adapt as IT changes swiftly or risk stagnation. COBIT ended its six-year silence with its 2019 update. Get an overview of the new information and how to use COBIT. Continue Reading

• Pop quiz: Can you identify these top IT trends of 2019?

  From serverless and AIOps to a widening tech skills gap, numerous IT trends bring momentum into 2019. See how ready you are for new opportunities and hurdles in IT with this quiz. Continue Reading

• Explore the new year's emerging IT trends

  Small data centers, intelligent IT management tools -- digital diversity? Catch up on the 10 trends driving IT operations forward in 2019, and how they'll shape your organization. Continue Reading

• 10 tips to approach IT operations processes with confidence

  Stuck in the NOC over the holidays? To pass the time, improve your ability to plan projects and quash production infrastructure incidents with confidence. Continue Reading

• Estimate the cost of open source software in 5 practical areas

  Open source tools and technologies are free for the taking, as long as enterprise IT organizations correctly calculate the cost of implementation, support, contribution and more.Continue Reading

• AI for IT operations means smarter, safer deployments

  Anticipate developments in AIOps and IT automation in 2019, particularly in major spaces such as IT security. Help your organization look forward and adopt smarter automation.Continue Reading

• Align KPIs for IT with corresponding business goals

  It's easy for IT KPIs to take a back seat to those of the business or vice versa. Instead, explore these ways to maintain a working balance.Continue Reading

• Why cloud-agnostic is a lofty goal for multi-cloud users

  Cloud platforms differ, which gives IT organizations an array of options. So, is it worth sacrificing those features to go cloud-agnostic?Continue Reading

• Implement security for DevOps across the board

  Security for DevOps isn't about the devices or the data center facility anymore. Learn how to protect valuable data as it moves beyond the corporate network into hybrid cloud and among various applications composed of microservices.Continue Reading

• How to achieve application performance improvement in ops

  With more complex infrastructure and applications comes increased need for sophisticated performance monitoring and management tools, accompanied by strengthened processes.Continue Reading

• Serverless technology obfuscates workflows, performance data

  Serverless and microservices reshape the application stack into something that looks like a swath of stars in the sky. How do you find a slow, misconfigured component in this interconnected galaxy?Continue Reading

• What's our future if we don't secure IoT devices?

  When everything from the coffee maker to the manufacturing plant's robots to the electric grid is connected, shouldn't security be IT's primary concern?Continue Reading

• The ITIL 2018 update better catch up to modern IT

  When ITIL last updated, DevOps was in its infancy. In the face of rapidly evolving IT practices and technologies, ITIL 2018 must be powerful and usable for diverse IT organizations.Continue Reading

• Unleash application dependency mapping tools to combat outages

  Create a detailed map of application dependencies from the CMDB and cloud resources and help prevent unexpected outages.Continue Reading