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June 2016, Vol. 5, No. 6

Big data revives IT operations analytics

At least in IT, the cobbler's children haven't always been last on the list. For decades, IT operations have been helped by sophisticated tools. Still, many management challenges remained seemingly intractable. At last, though, that final frontier has been breached by a new generation of IT operations analytics tools that use far more sophisticated mechanisms to illuminate problems and posit solutions. "Many vendors are extending their tools in the area of big data and analytics to solve operational, availability and user experience issues," said Tim Grieser, program vice president for enterprise system management software at IDC. "What's new here is incorporating that big data and analytics perspective to take into account very large volumes of data from a lot of sources." Some of those sources are within the vendor's own tool set, while some take in wider types of data, particularly "wire data," consisting of most of the data transmitted across computer and telecommunication networks via wire and transport protocols. The goal ...

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