IT Operations Definitions

This glossary explains the meaning of key words and phrases that information technology (IT) and business professionals use when discussing IT operations and related software products. You can find additional definitions by visiting WhatIs.com or using the search box below.

  • I

    IT monitoring

    IT monitoring is the process to gather metrics about the operations of an IT environment's hardware and software to ensure everything functions as expected to support applications and services.

  • IT operations

    IT operations are the processes and services administered by an organization’s information technology (IT) department. As such, IT operations include administrative processes and support for hardware and software, for both internal and external clients.

  • IT operations analytics (ITOA)

    IT operations analytics (ITOA) is the practice of monitoring systems and gathering, processing and interpreting data from various operations sources to guide decisions and predict potential issues.

  • IT operations management (ITOM)

    IT operations management (ITOM) is the administrative area involving technology infrastructure components and the requirements of individual applications, services, storage, networking and connectivity elements within an organization.

  • IT performance management (information technology performance management)

    IT performance management includes purchasing decisions, the standardization of IT equipment and guidance on capital and human resources. The goal is to ensure that key performance indicators (KPIs), service levels and budgets are in compliance with the organization's goals

  • IT service delivery

    IT service delivery is the manner in which a corporation provides information technology access to users throughout an application's lifecycle.

  • IT systems management

    Systems management is the administration of the information technology systems in an enterprise data center. An effective systems management plan facilitates the delivery of IT as a service (ITaaS) and allows the organization's employees to respond to changing business requirements in an agile manner.

  • IT/OT convergence

    IT/OT convergence is the integration of information technology (IT) systems used for data-centric computing with operational technology (OT) systems used to monitor events, processes and devices and make adjustments in enterprise and industrial operations.

  • ITSM (IT Service Management)

    IT service management (ITSM) is a general term that describes a strategic approach to design, deliver, manage and improve the way businesses use information technology (IT).

  • K

    Kibana

    Kibana is an open source data visualization and exploration platform from Elastic that is specialized for large volumes of streaming and real-time data.

  • Kubernetes

    Kubernetes, also referred to as K8s, is an open source system used to manage Linux containers across private, public and hybrid cloud environments.

  • Kubernetes Node

    A Kubernetes Node is a logical collection of IT resources that supports one or more containers.

  • Kubernetes Pod

    Kubernetes Pods are the smallest deployable computing units in the open source Kubernetes container scheduling and orchestration environment.

  • Kubernetes scheduler

    Kubernetes scheduler is a part of the open source Kubernetes container orchestration platform that controls performance, capacity and availability through policies and topology awareness.

  • Kubernetes volume

    A Kubernetes volume is a directory that contains data accessible to containers in a given Pod in the orchestration and scheduling platform.

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