Professional Development Definitions

  • C

    continual service improvement

    Continual service improvement is a method to identify and execute opportunities to make IT processes and services better, and to objectively measure the effects of these efforts over time.

  • D

    DevOps

    In its most broad meaning, DevOps is an operational philosophy that promotes better communication between development and operations as more elements of operations become programmable. In its most narrow interpretation, DevOps describes the part of an organization’s information technology (IT) team that creates and maintains infrastructure.

  • DevOps as a Service

    DevOps as a Service (DaaS) is a delivery model for a set of tools that facilitates collaboration between an organization's software development team and the operations team. In this delivery model, the DaaS provider collects the disparate tools that cover various aspects of the overall process and connects these tools to work together as one unit.

  • DevOps certification

    DevOps certification is a formalized testing program intended to ensure that applicants have achieved an appropriate level of skills and knowledge for working in the converged areas of software development and IT operations.

  • DevOps engineer

    DevOps engineer is a professional role for information technology (IT) employees who work with development, testing and other aspects of IT to bring new software releases through development, and deploy, test and run the code on production IT infrastructure.

  • E

    event stream processing (ESP)

    Event stream processing (ESP) is a software capacity designed to support implementation of event-driven architectures... (Continued)

  • I

    IT operations

    IT operations are the processes and services administered by an organization’s information technology (IT) department. As such, IT operations include administrative processes and support for hardware and software, for both internal and external clients.

  • IT operations analytics (ITOA)

    IT operations analytics (ITOA) is the practice of monitoring systems and gathering, processing and interpreting data from various operations sources to guide decisions and predict potential issues.

  • IT operations management (ITOM)

    IT operations management (ITOM) is the administrative area involving technology infrastructure components and the requirements of individual applications, services, storage, networking and connectivity elements within an organization.

  • IT/OT convergence

    IT/OT convergence is the integration of information technology (IT) systems used for data-centric computing with operational technology (OT) systems used to monitor events, processes and devices and make adjustments in enterprise and industrial operations.

  • N

    native cloud application (NCA)

    A native cloud application (NCA) is a program that is designed specifically for a cloud computing architecture.

  • S

    system operator (sysop)

    A sysop is the person who runs a computer server.

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