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ServiceNow CMDB Webinar Series

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Digitizing services using the Common Service Data Model

Watch now for valuable insights in the concluding webinar of our three-part series. You’ll learn how you can maintain a healthy CMDB and use the CSDM to your advantage.

The Common Services Data Model (CSDM) is our recommended set of standard service definitions for our customers and integration partners, providing a common framework.

Watch now for valuable insights in the concluding webinar of our three-part series. You’ll learn how you can maintain a healthy CMDB and use the CSDM to your advantage by:

  • Gaining an introduction to the CSDM framework
  • Using the CSDM to digitize your services
  • Accenture best practices for digitizing services using the CSDM framework with the CMDB
CMDB Webinar Series Part Three: Digitizing services using the Common Service Data Model

Featured Speakers:
Mark Bodman
, Senior Product Manager, CSDM, ServiceNow
Sarah Reinhart, Sr. Delivery Manager, ServiceNow Certified Master Architect, Accenture

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