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November 2017, Vol. 6. No. 10

The role of a CIO is never business as usual

The complexity of digital transformation makes the CIO role description evermore complicated and less like that of its predecessors. The traditional role of a CIO is to focus on building and maintaining an organization's technology assets. They oversee a reactive support organization that the business relies upon, but have few relationships outside of the IT department. To best support the technology, they've created siloed organizations aligned around managing that technology. They'll typically report to the CFO with little buy-in from the rest of the boardroom. This type of traditional CIO role is in steady decline, as businesses realize the key value technology plays in their organization. The old-school CIO is being replaced by one who is a business leader in addition to an IT leader. With a new focus on business outcomes, modern CIOs must think more strategically and build an organization that enables the business rather than supports technology. Today's transformative CIOs report directly to the CEO. This distinction is ...

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