Definition

application monitoring and management (AMM)

Contributor(s): Matthew Haughn

Application monitoring and management is the administrative area and associated tools involved with overseeing the operation of business software and ensuring that it functions and performs as expected.

Application monitoring is often conducted by application performance management (APM) software integrated with the monitored application. The software records statistics like transaction times, system response, transaction volume and back end infrastructure health and sends them to the administrator of the program. The administrator typically explores the data in an APM dashboard to evaluate the performance of the application overall as well as the performance of its components.

AMM explores application performance from a number of perspectives:

  • How efficient is a given application in terms of its use of compute, memory and storage resources? Is response time acceptable?
  • What is the behavior of traffic flows between the user and application front tier and between application tiers and application components?
  • How is the performance of the application desktop client?

Monitoring the application identifies shortcomings and inconsistencies, allowing them to be isolated and corrected. The process should also detect whether the problem is in the architecture and provisioning of the application, in the network between users and apps or on the client side.

This was last updated in September 2016

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